Can’t figure out how to print? Try this!

1Pick your printer

Black & white, one side?

Reference or Scrap printer

Use Scrap for drafts and anything that doesn’t need to be perfect.

Color, or both sides?

Library Konica

The Konica prints double-sided unless you tell it not to (see Step 3).
PrinterName in the print menuPrints
ReferenceLibrary_ReferenceB&W, one side
ScrapLibrary_ScrapB&W, one side
KonicaLibrary KonicaColor, both sides
Print only what you need. Printing more than 20 pages? Stop and ask: do I need the whole thing, or just one part?

2Open your file and print

  1. Open your file from Google Drive.
  2. Press ? Cmd + P. Your file may pop out into a new window. That’s normal.
  3. Press ? Cmd + P again. A print box opens with no printer chosen yet.
  4. Choose your printer from Step 1, check the page count, then click Print.
Something different happened

It opened in Preview, or downloaded instead: if it downloaded, open the Downloads folder and double-click your file. Then press ? Cmd + P, choose your printer, and click Print.

It went straight to a printer: check the printers for your pages before printing again. If they came out on the wrong one, print again and choose the right printer on purpose.

3Using the Konica for single-sided color

The Konica prints on both sides by default. To print on one side:

  1. In Chrome, press ? Cmd + Option + P, or click Print using system dialog at the bottom of the print menu. Print menu with 'Print using system dialog' circled
  2. Click the dropdown in the middle of the print window (it may say “Copies & Pages” or “Preview”) and scroll to Printer Options. Dropdown list with 'Printer Options' circled
  3. Choose Layout / Finish. Printer Options list with 'Layout / Finish' circled
  4. Under the Layout tab, change the setting from 2-Sided to 1-Sided, then click Print. Layout / Finish menu with '1-Sided' circled

Something went wrong?

Nothing came out

Wait a minute, then check that you picked the right printer. Fix the problem before you print again, so you don’t waste paper. Ask a librarian if you’re stuck.

Is there paper in the printer?

If not, grab a ream of printer paper from behind the reference desk and reload it yourself. Ask a librarian if you have any trouble.

Is there a paper jam?

Follow the instructions on the printer’s screen to clear it. Ask a librarian if you have any trouble.

The Konica says “incorrect paper size”

The Konica can’t print A4. On the Konica’s screen, pick one of the 8.5 × 11 paper trays.

Still stuck? Ask a librarian at the Helen Temple Cooke Library desk.